Healthcare Customer Service Representative (CSR)

Gratitude Philippines; Manila; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

HMO on Day 1 + 1 FREE dependent

Night shift differential 15%

Paid Sick Leave & Vacation Leave

13th Month Pay

Job summary

HGS is hiring a Healthcare Customer Service Representative (CSR) at Bridgetown site. The role targets strong English communication (B2) and at least 1 year in a BPO setting, with a customer-focused mindset and solid analytical skills.

Salary is up to ₱23,000 package. Benefits include HMO on Day 1, night shift differential, sick/vacation leaves, and 13th month pay. Applicants should be ready to join a dynamic health‑care support team.

Qualifications

• High School / Senior High School Graduate.
• At least 1 year of BPO experience.
• Strong English communication skills (B2 level).
• Customer-focused with good analytical and problem-solving skills.

Skills

English (B2)

Customer focus

Analytical thinking

Problem solving

Education

High School / Senior High School

Job description

Writing

HIRING: Healthcare Customer Service Representative (CSR)

Company: HGS

Site: Bridgetown

Salary: Up to ₱23,000 package

Qualifications

• High School / Senior High School Graduate


• At least 1 year of BPO experience


• Strong English communication skills (B2 level)


• Customer-focused with good analytical and problem-solving skills

Perks & Benefits

• HMO on Day 1 + 1 FREE dependent


• 15% Night Shift Differential


• Paid Sick Leave (SL) & Vacation Leave (VL)


• 13th Month Pay