Healthcare CSR (PHRN) - Provider Support & Registration

WNS; Manila; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Free HMO for dependents

Structured career path

Career progression opportunities

Safe work environment

Skills training

Paid leaves

Annual appraisal

Job summary

WNS is seeking a Site CSR in the Philippines to support healthcare providers by handling outbound and inbound calls related to participation requirements, registration, login, and scoring inquiries.

The role emphasizes clear communication, adherence to process, and helping customers navigate the system with a focus on accuracy and service quality. Training will be provided and the team supports growth within the company.

Qualifications

• Must have an active PRC License.
• 2 years bedside/clinical experience.
• Preferably 6 months BPO Healthcare Account experience.
• Excellent communication skills.

Responsibilities

• The Site CSR handles outbound calls to and inbound calls from healthcare providers to answer questions about participation, registration, login, and scoring results.

Skills

Excellent communication

Education

Active PRC License

2 years bedside/clinical experience

6 months BPO healthcare experience

Job description

WNS is seeking a Site CSR in the Philippines to support healthcare providers by handling outbound and inbound calls related to participation requirements, registration, login, and scoring inquiries.

The role emphasizes clear communication, adherence to process, and helping customers navigate the system with a focus on accuracy and service quality. Training will be provided and the team supports growth within the company.