Healthcare CSR Specialist - PRC Licensed, Patient Support

WNS; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Structured career path

Safe work environment

Free HMO from day 1

Domestic partner coverage

Skills training

Paid leaves

Annual appraisal

Job summary

WNS is seeking a CSR to handle outbound and inbound calls from healthcare providers, addressing participation requirements and registration issues. You will guide providers through login, registration and assessment processes, and answer scoring questions.

Ideal candidates have an active PRC license and at least 1 year in hospital/clinical BPO, with preference for those who have medical reviewer experience. This role offers structured growth and a safe work environment in Metro Manila.

Qualifications

• Must have an active PRC License.
• 1 year Hospital or Clinical BPO experience.
• Preferably with medical reviewer experience.

Responsibilities

• Make outbound calls to healthcare providers and answer questions about participation requirements.
• Assist with registration and login, assess completion and questions regarding scoring results.

Education

PRC License

Job description

WNS is seeking a CSR to handle outbound and inbound calls from healthcare providers, addressing participation requirements and registration issues. You will guide providers through login, registration and assessment processes, and answer scoring questions.

Ideal candidates have an active PRC license and at least 1 year in hospital/clinical BPO, with preference for those who have medical reviewer experience. This role offers structured growth and a safe work environment in Metro Manila.