Healthcare CSR | Open for Fresh Grads! - Everise BGC

Everise Philippines; Taguig; Presencial; PHP 223 200 - 312 480; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO from Day 1 + dependent

Paid Training

Equipment provided

Annual performance incentive

Life Insurance from Day 1

Leave credits to cash

Pre-employment medical exam

Supportive and fun environment

Award-winning, people-first company

Resumo da oferta

Everise Philippines in Taguig invites fresh grads to join as Healthcare CSR for an on-site position at Everise BGC. You will handle high-volume inbound calls, present products, and support customers with empathy and efficiency.

Enjoy benefits like HMO from Day 1, paid training, life insurance, incentives, and a supportive, award-winning workplace.

Qualificações

• No BPO Experience required for College Graduates!
• Undergraduates or SHS/HS (old curriculum): at least 6 months of TSR Experience
• Good to excellent communication skills
• Willing to work on shifting schedules
• Comfortable with an onsite setup
• Preferablyresidingin or near Taguig,Mandaluyong, Pasig, Pateros and Makatior nearby areas!
• Must have an active Viber account

Responsabilidades

• Professionally handles high volume inbound calls to quicklyidentifyand resolve customer issues
• Presents new products and services
• Enhance customer experience and satisfaction
• Demonstrate ability to gauge customer response
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
• Resolve customer issues via one-call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Continuously evaluate andidentifyopportunities to drive process improvements that positivelyimpactour client and its customers
• Responsible for call disposition or compiling and generating reports asrequired

Conhecimentos

Fresh graduates

Communication skills

Shifting schedules

Onsite setup

Viber account

Descrição da oferta de emprego

Healthcare CSR | Open for Fresh Grads! - Everise BGC

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance

We’re hiring for Customer Service Representative for Healthcare Account at Everise BGC.

Walk-in Application

• Monday toFriday| 11:00 AM – 6:00 PM

Prefer a Virtual Process?

• Schedule: Monday to Friday
• Time: 11:00 AM – 4:00 PM

Main Duties and Responsibilities

• Professionally handles high volume inbound calls to quicklyidentifyand resolve customer issues
• Presents new products and services
• Enhance customer experience and satisfaction
• Demonstrate ability to gauge customer response
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
• Resolve customer issues via one-call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Continuously evaluate andidentifyopportunities to drive process improvements that positivelyimpactour client and its customers
• Responsible for call disposition or compiling and generating reports asrequired

What We Offer:

• HMO from Day 1 + free dependent upon regularization
• Paid Training
• Complete work equipment provided
• Annual performance incentive
• Life Insurance from Day 1
• Leave Credits convertible into cash
• Free-of-charge pre-employment medical exam
• A supportive and fun working environment
• Work with an award-winning, people-first company

Qualifications:

• No BPO Experience required for College Graduates!
• Undergraduates or SHS/HS (old curriculum): at least 6 months of TSR Experience
• Good to excellent communication skills
• Willing to work on shifting schedules
• Comfortable with an onsite setup
• Preferablyresidingin or near Taguig,Mandaluyong, Pasig, Pateros and Makatior nearby areas!
• Must have an active Viber account

English Language Customer Service Problem Solving Team Player Account Management Strong Work Ethic People Skills Call Centre