Healthcare CSR | Open for Fresh Grads! - Everise Isabela

Everise Philippines; Isabela; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

HMO from Day 1

Paid Training

Complete work equipment provided

Annual performance incentive

Life Insurance from Day 1

Leave Credits convertible into cash

Pre-employment medical exam

Supportive and fun working environment

Work with award-winning, people-first<

Job summary

Everise Isabela is hiring a Healthcare CSR for fresh graduates. The role is onsite in Isabela and involves handling high-volume inbound calls, presenting products and services, and improving customer satisfaction.

Strong communication and willingness to work rotating shifts are expected. Experience in BPO is not required for college graduates; training is provided, with benefits including health insurance from day one and performance incentives.

Qualifications

• Good to excellent communication skills.
• Willing to work on shifting schedules.
• Comfortable with an onsite setup.
• Preferably residing in or near Cauayan, Isabela.

Responsibilities

• Professionally handles high volume inbound calls to quickly identify and resolve customer issues.
• Presents new products and services to customers.
• Enhance customer experience and satisfaction.
• Meet or exceed performance metrics and client requirements.

Skills

Communication skills

Customer service

Problem solving

Team player

Call center

Shift work

Onsite work

Isabela resident

Job description

Healthcare CSR | Open for Fresh Grads! - Everise Isabela

On-site - Isabela Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance

Start Your Career withEverise– Apply Onsite for a Faster One-Day Hiring Process!

We’re hiring for Customer Service Representative at Everise Cauayan, Isabela. Apply now and be part of the team!

Walk-in Application

• Monday to Friday| 11:00 AM – 6:00 PM

Prefer a Virtual Process

• Schedule: Monday to Friday
• Time: 11:00 AM – 4:00 PM

Main Duties and Responsibilities

• Professionally handles high volume inbound calls to quickly identify and resolve customer issues
• Presents new products and services
• Enhance customer experience and satisfaction
• Demonstrate ability to gauge customer response
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
• Resolve customer issues via one-call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
• Responsible for call disposition or compiling and generating reports as required

What We Offer

• HMO from Day 1 + free dependent upon regularization
• Paid Training
• Complete work equipment provided
• Annual performance incentive
• Life Insurance from Day 1
• Leave Credits convertible into cash
• Free‑of‑charge pre‑employment medical exam
• A supportive and fun working environment
• Work with an award‑winning, people‑first company

Qualifications

• No BPO Experience required for College Graduates!
• Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience
• Good to excellent communication skills
• Willing to work on shifting schedules
• Comfortable with an onsite setup
• Preferably residing in or near Cauayan, Isabela!
• Must have an active Viber account

English Language Customer Service Team Player Problem Solving Call Centre Organizational Skills