CSR Healthcare Account | No BPO Experience Required

Everise Philippines Ltd.; Pasig; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

HMO from Day 1

Free dependent coverage

Paid Training

Complete equipment provided

Annual bonuses

Life Insurance from Day 1

Leave credits

Pre-employment medical exam

Supportive environment

Award-winning company

Job summary

Everise Philippines Ltd. Ortigas, Pasig invites applications for the role of Customer Service Representative (Healthcare Account). No experience required; we provide comprehensive training and support to help you start strong.

You will handle inquiries, guide customers to solutions in one call, introduce new products, and log outcomes for regular reports while aiming to meet daily and weekly targets. Onsite setup with career development opportunities.

Qualifications

• No BPO Experience required for College Graduates!
• For Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience
• Good to excellent communication skills
• Willing to work on shifting schedules
• Comfortable with onsite set up
• Preferably residing in Pasig, Mandaluyong, Taguig, Quezon City or nearby areas!
• Must have an active Viber account

Responsibilities

• Answer inquiries and help customers solve their problems over the phone
• Listen closely to customers to understand their needs and provide the best solutions in one call
• Introduce exciting new products and services to customers
• Log and categorize call outcomes after each conversation and create regular summary reports
• Meet or exceed daily and weekly goals to help the team succeed

Skills

Communication skills

Customer service

Shift work

Viber familiarity

Tools

Viber

Job description

Everise is hiring Customer Service Representatives (Healthcare Account) at Everise Ortigas, Pasig.

Walk-in Application (One-Day Hiring Process)

• 19F Cyberscape Alpha, Ortigas, Pasig City

• Monday to Friday | 11:00 AM – 6:00 PM

Virtual Job Fair (Apply from Home)

• Meeting ID: 221 454 234 366 814

• Passcode: gX7tr6pq

• Schedule: Monday to Friday

• Time: 11:00 AM – 4:00 PM

Main Duties and Responsibilities

No experience? No worries! We will train you to:

• Answer inquiries and help customers solve their problems over the phone

• Listen closely to customers to understand their needs and provide the best solutions in one call

• Introduce exciting new products and services to customers

• Log and categorize call outcomes after each conversation and create regular summary reports

• Meet or exceed daily and weekly goals to help the team succeed

What We Offer:

• HMO from Day 1 + FREE dependent upon regularization (including common-law or same-sex partners)

• Paid Training (earn as you learn!)

• Complete work equipment provided

• Annual performance bonuses and incentives

• Life Insurance from Day 1

• Leave Credits convertible into cash

• Free-of-charge pre-employment medical exam

• A supportive and fun working environment

• Work with an award-winning, people-first company

Qualifications:

• No BPO Experience required for College Graduates!

• For Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience

• Good to excellent communication skills

• Willing to work on shifting schedules

• Comfortable with onsite set up

• Preferably residing in Pasig, Mandaluyong, Taguig, Quezon City or nearby areas!

• Must have an active Viber account

Terms and conditions apply*