Healthcare CSR | MOA Pasay | ₱24K Salary | Night Shift | Fixed Weekends Off

Gratitude Philippines; Manila; On-site; PHP 290,000 - 379,000; Full time

Job summary

Gratitude Philippines is hiring a Customer Service Representative for our Healthcare BPO account based at MOA Pasay. This onsite role features a night-shift schedule, fixed weekends off, and start date in September 7, 2026. Ideal candidates have 1 year international voice experience and strong English communication.

Responsibilities include handling inbound healthcare inquiries, delivering accurate assistance, and maintaining customer interaction records while upholding company quality standards.

Qualifications

• Excellent English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable handling healthcare-related customer concerns.

Responsibilities

• Handle inbound customer calls and healthcare-related inquiries.
• Provide accurate and professional assistance to customers.
• Resolve customer concerns efficiently and appropriately.
• Maintain accurate records of customer interactions.
• Follow company policies, procedures, and quality standards.
• Deliver a positive customer experience on every interaction.

Skills

English fluency

Customer service

Problem solving

Healthcare knowledge

Night shift

Onsite work

Education

2 years college

Job description

Job Description

Looking for experienced BPO professionals to join our Healthcare Account in MOA Pasay.

HIRING: CUSTOMER SERVICE REPRESENTATIVE – HEALTHCARE BPO

Position: Customer Service Representative

Account: Healthcare BPO

Location: MOA Pasay

Work Setup: Onsite

Shift: Night Shift

Days Off: Fixed Weekends Off

Start Date: September 7, 2026

Qualifications:

• Completed at least 2 years of college
• At least 1 year International Voice BPO experience
• Excellent English communication skills
• Strong customer service and problem-solving skills
• Comfortable handling healthcare-related customer concerns
• Willing to work onsite in MOA Pasay
• Willing to work on a night shift

Job Responsibilities:

• Handle inbound customer calls and healthcare-related inquiries
• Provide accurate and professional assistance to customers
• Resolve customer concerns efficiently and appropriately
• Maintain accurate records of customer interactions
• Follow company policies, procedures, and quality standards
• Deliver a positive customer experience on every interaction

Enjoy a competitive salary, night-shift schedule, and fixed weekends off.