CSR / Healthcare Planner

Conduent; Philippines; On-site; PHP 290,000 - 324,000; Full time

Benefits offered by this job

Life Insurance on Day 1

HMO after 3 months of employment

15% Night Shift Differential

VL/SL/Emergency Leave

Job summary

Conduent is seeking a Customer Experience Associate II for on-site work at MOA Complex, Pasay City, handling graveyard/night shift and delivering call center and customer service with high accuracy.

Ideal applicants have BPO/healthcare experience, from high school to college levels, and must be willing to work holidays. Competitive base pay with benefits accompanies this role.

Qualifications

• Minimum call center experience required.
• Strong communication skills required.
• Willing to work on-site and night shift.
• Willing to work during holidays.

Responsibilities

• Call center operations and customer service delivery.
• Maintain high attention to detail and accuracy in all tasks.
• Demonstrate strong organizational and time management skills.
• Apply excellent communication and problem-solving abilities.

Skills

Call center experience

Communication skills

On-site

Holidays work

Education

High school graduate with 12 months BPO/healthcare experience

SHS graduate/undergrad with 8 months BPO/healthcare experience

College graduate with 2-3 or 6 months BPO/Healthcare experience

Job description

About The Role

Customer Experience Associate II role based on-site at MOA Complex, Pasay City, working graveyard/night shift.

Key Responsibilities

• Call center operations and customer service delivery
• Maintain high attention to detail and accuracy in all tasks
• Demonstrate strong organizational and time management skills
• Apply excellent communication and problem-solving abilities

About You

• Must have call center experience
• Must have good communication skills
• Must be willing to work on-site and graveyard/night shift
• Must be willing to work during holidaysHigh school graduate with at least 12 months BPO or healthcare industry experience, OR SHS graduate/undergrad with 8 months BPO or healthcare industry experience, OR college graduate with 2-3 or 6 months BPO or Healthcare Industry Experience.

Benefits

• Basic salary: P22,000
• Allowance: P1,500
• Life Insurance on Day 1
• HMO after 3 months of employment
• 15% Night Shift Differential
• Multiple VL, SL, Emergency Leave