Healthcare Benefits Support Specialist

Conduent; Pasay; On-site; PHP 167,000 - 279,000; Full time

Job summary

Conduent in the Philippines is seeking a customer support associate focused on healthcare and benefits coverage. You will assist members with questions, manage a steady volume of calls, and coordinate across multiple systems to resolve issues.

Fluent English and strong communication are essential, along with at least a high school diploma and 6 months to 1 year of BPO experience. Join a team that values empathy and delivering comprehensive solutions for members.

Qualifications

• Good communication skills, both oral and written, and fluency in English.
• High school graduates or completed Senior high school are acceptable.
• 6 months to 1 year of BPO experience preferred.

Responsibilities

• Assist members with questions, inquiries, issues, and status related to healthcare and benefits coverage.
• Manage a steady volume of incoming calls from customers while navigating multiple systems.
• Provide empathy and deliver a comprehensive solution to healthcare-related calls.

Skills

Communication skills

Fluent English

Education

High school diploma or completed Senior high school

Job description

Conduent in the Philippines is seeking a customer support associate focused on healthcare and benefits coverage. You will assist members with questions, manage a steady volume of calls, and coordinate across multiple systems to resolve issues.

Fluent English and strong communication are essential, along with at least a high school diploma and 6 months to 1 year of BPO experience. Join a team that values empathy and delivering comprehensive solutions for members.