Healthcare Support Specialist - Growth & Benefits

Recruitify_HR; Metro Manila; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

Night differential

HMO Day 1

Dependent HMO after cert

Life & Accident Insurance

13th/14th Month Pay

Ongoing Training

Career Development

Job summary

Recruitify_HR in the Philippines is hiring for healthcare support roles, inviting committed and adaptable candidates to grow in a stable, rewarding environment. Join our Healthcare Support Team to handle calls about inquiries, benefits, and claims, delivering empathetic, accurate service and documenting interactions for high customer satisfaction.

We offer competitive compensation and strong benefits from day one, with ongoing training and career development opportunities to support your growth.

Qualifications

• College graduate or completed 2 years in college with BPO experience.
• 1 year BPO experience for HS graduates.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Handle inbound and/or outbound calls related to healthcare inquiries, benefits, and claims.
• Deliver accurate and efficient customer support with empathy and professionalism.
• Assist members with benefit verifications, billing concerns, and general healthcare-related issues.
• Document all customer interactions in the system with accuracy and completeness.
• Work closely with supervisors and team leads to enhance service delivery and customer satisfaction.

Skills

Interpersonal skills

Communication skills

Problem-solving

Adaptability

Empathy

Education

College graduate

Two years in college with BPO exp

Senior High School Graduate

Tools

Microsoft Office

Job description

Recruitify_HR in the Philippines is hiring for healthcare support roles, inviting committed and adaptable candidates to grow in a stable, rewarding environment. Join our Healthcare Support Team to handle calls about inquiries, benefits, and claims, delivering empathetic, accurate service and documenting interactions for high customer satisfaction.

We offer competitive compensation and strong benefits from day one, with ongoing training and career development opportunities to support your growth.