PHRN: Healthcare Operations Specialist

Concentrix Philippines; Quezon City; On-site; PHP 312,000 - 469,000; Full time

Job summary

Concentrix Philippines is seeking a Healthcare Support specialist to handle customer and patient inquiries, review and process healthcare information, and coordinate with cross-functional teams to ensure accurate service delivery. This role requires knowledge of healthcare processes, bilingual communication if applicable, and a commitment to confidentiality and compliance with healthcare standards.

It offers opportunities to work in a fast-paced healthcare environment.

Qualifications

• Bachelor's Degree in BS Nursing is required.
• PRC-licensed Registered Nurse is required.
• At least 6 months of CPO/BPO experience.
• At least 6 months of clinical experience.
• Strong communication and interpersonal skills.
• Good understanding of healthcare processes and terminology.
• Comfortable working in a fast-paced healthcare environment.

Responsibilities

• Handle customer and patient inquiries
• Review and process healthcare information
• Coordinate with appropriate teams
• Ensure services are delivered accurately and efficiently
• Maintain confidentiality and compliance with healthcare standards

Skills

Strong communication

Interpersonal skills

Healthcare knowledge

Education

Bachelor's Degree in BS Nursing

PRC-licensed Registered Nurse

Job description

Concentrix Philippines is seeking a Healthcare Support specialist to handle customer and patient inquiries, review and process healthcare information, and coordinate with cross-functional teams to ensure accurate service delivery. This role requires knowledge of healthcare processes, bilingual communication if applicable, and a commitment to confidentiality and compliance with healthcare standards.

It offers opportunities to work in a fast-paced healthcare environment.