Customer Service

Synlink Recruitment Outsourcing Co. Inc.; Philippines; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Taguig is seeking a Customer Service specialist to support medical billing and insurance inquiries in a fast-paced healthcare setting.

You will work on-site, handling billing issues, coordinating with healthcare providers to ensure compliant and accurate claims processing, and documenting interactions with patients and providers for reference.

Qualifications

• Strong capabilities in managing customer interactions and resolving billing issues effectively.
• Ability to work in a fast-paced healthcare environment with strict attention to detail.
• Excellent communication skills, empathy, and problem-solving abilities.
• Organizational skills and the ability to handle confidential information responsibly.

Responsibilities

• Provide exceptional customer support by addressing inquiries related to medical billing and insurance claims.
• Collaborate with healthcare providers to ensure accurate billing and compliance with regulations.
• Utilize billing software to process claims and resolve discrepancies promptly.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Document all interactions and transactions clearly in the system for future reference.

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Work-Life Balance

• Flexible Hours

• Provide exceptional customer support by addressing inquiries related to medical billing and insurance claims.
• Collaborate with healthcare providers to ensure accurate billing and compliance with regulations.
• Utilize billing software to process claims and resolve discrepancies promptly.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Document all interactions and transactions clearly in the system for future reference.

Requirements

• Job Title: Customer Service
• Responsibilities and Duties: Strong capabilities in managing customer interactions and resolving billing issues effectively.
• Working Conditions: Ability to work in a fast-paced healthcare environment with strict attention to detail.
• Qualities and Traits: Excellent communication skills, empathy, and problem-solving abilities.
• Qualities and Traits: Organizational skills and the ability to handle confidential information responsibly.