Healthcare AR Specialist: Patient Billing & Ledger

Infinit-O; Pasay; Presencial; PHP 279.000 - 446.000; Jornada completa

Descripción de la vacante

Infinit-O in Metro Manila is seeking a Finance/Accounting professional to perform patient balance outreach. You will verify identities, explain charges, and collect payments with empathy and accuracy.

Ideal candidates have a Bachelor’s degree in Finance/Accounting, 2–3 years in US healthcare BPO or medical billing, strong English skills, and Excel proficiency, plus familiarity with Advanced MD or ECW.

Formación

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• 2–3 years in BPO collections, medical billing, or customer service (US healthcare preferred).
• Excellent verbal and written English; professional empathy in difficult conversations.
• Proficient in MS Excel and familiar with EHR/PM software (Advanced MD preferred).
• Attention to detail with high accuracy in ledger review.

Responsabilidades

• Outreach to patients with outstanding balances under $100.
• Verify identity (Name and DOB) and explain charges in a HIPAA-compliant manner.
• Review AMD ledger for accuracy and process payments securely.
• Answer questions about balances, payment history, and insurance codes.
• Update PBS and document actions in AMD with detailed notes.
• Leave voicemails per scripts and perform warm transfers to AR team.

Conocimientos

Verbal English

Written English

Empathy in communication

Attention to detail

Educación

Bachelor’s degree in Finance/Accounting/Business

Herramientas

MS Excel

EHR/PM software

Advanced MD

ECW (eClinicalWorks)

Descripción del empleo

Infinit-O in Metro Manila is seeking a Finance/Accounting professional to perform patient balance outreach. You will verify identities, explain charges, and collect payments with empathy and accuracy.

Ideal candidates have a Bachelor’s degree in Finance/Accounting, 2–3 years in US healthcare BPO or medical billing, strong English skills, and Excel proficiency, plus familiarity with Advanced MD or ECW.