Healthcare Admissions Sales Specialist

Infinit-O; Pasay; On-site; PHP 320,000 - 520,000; Full time

Job summary

Infinit-O in Pasay, Philippines, is seeking an Admissions Counselor to manage inbound lead volume from the self-evaluator app and website chat, and to follow up with prospects using pre-determined outbound messaging. You will create Salesforce inquiries, coordinate with Admissions Counselors for follow up, and drive leads through the admissions process by sharing information on treatments and the brand.

A 1–3 year BPO sales background, strong problem-solving, urgency, and excellent communication

Qualifications

• 1–3 years of BPO experience in a Sales account.
• Strong ability to creatively problem-solve quickly.
• Conversion (sales) mindset with a sense of urgency.
• Healthcare sales background preferred; not required.
• Excellent verbal and written communication skills.
• Ability to work collaboratively within a team.
• Detail oriented, highly accurate and productive.

Responsibilities

• Management of inbound lead volume via the client’s self-evaluator app and via chat contacts through the client’s website
• Following up with potential clients with pre-determined outbound communication
• Re-engagement efforts to move database leads through the admissions process and share information on the brand and treatment options
• Determine the viability of the lead as a potential client for programming
• Create an inquiry in Salesforce for an Admissions Counselor to follow up on and initiate the sales cycle if the lead is viable
• Coordinate with appropriate Admissions Counselors for follow up and next steps
• Enhance viability of early stage leads and generate increased conversion to inquiry

Skills

Lead management

Sales mindset

Problem solving

Communication skills

Tools

Salesforce

Job description

Infinit-O in Pasay, Philippines, is seeking an Admissions Counselor to manage inbound lead volume from the self-evaluator app and website chat, and to follow up with prospects using pre-determined outbound messaging. You will create Salesforce inquiries, coordinate with Admissions Counselors for follow up, and drive leads through the admissions process by sharing information on treatments and the brand.

A 1–3 year BPO sales background, strong problem-solving, urgency, and excellent communication