Healthcare Account Support Specialist - Paid Training

Recruitify_HR; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Competitive pay and incentives

Exposure to healthcare accounts

Growth opportunities

Job summary

Recruitify_HR is seeking Healthcare Customer Service Representatives in Metro Manila to support patient inquiries, insurance questions, and service-related concerns with accurate information and excellent service.

You will handle inquiries via phone, chat, or email, provide guidance on services and claims, and assist with form submissions and claim processing. Paid training covers healthcare systems and company processes, with shifts including nights and weekends.

Qualifications

• High School or Senior High School graduate.
• Fluent English communication.
• Customer-oriented with attention to detail.
• Basic computer skills and ability to multitask.
• Onsite availability in Metro Manila.

Responsibilities

• Respond to patient and client inquiries via phone, chat or email.
• Provide guidance on healthcare services, claims and coverage.
• Assist with form submissions and claim processing.
• Document all interactions accurately.
• Escalate complex issues to supervisors when necessary.
• Maintain service quality and satisfaction metrics.

Skills

Strong English communication

Customer-oriented

Attention to detail

Basic computer skills

Multitasking

Education

High School / Senior High School

Job description

Recruitify_HR is seeking Healthcare Customer Service Representatives in Metro Manila to support patient inquiries, insurance questions, and service-related concerns with accurate information and excellent service.

You will handle inquiries via phone, chat, or email, provide guidance on services and claims, and assist with form submissions and claim processing. Paid training covers healthcare systems and company processes, with shifts including nights and weekends.