Healthcare Support Specialist: Billing, Scheduling & Claims

Recruitify_HR; Las Piñas; On-site; PHP 223,000 - 312,000; Full time

Job summary

Recruitify_HR is seeking a healthcare customer service specialist in Metro Manila. You will ensure clear communication about services, coverage, billing, and scheduling, while maintaining accurate patient records in the system.

You will promptly address concerns including billing, claims, and policy updates, and keep customers informed about changes to policies or plans. The role offers an opportunity to contribute to a responsive support team.

Responsibilities

• Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.
• Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
• Accurately record and update patient details in the healthcare management system.
• Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.

Job description

Recruitify_HR is seeking a healthcare customer service specialist in Metro Manila. You will ensure clear communication about services, coverage, billing, and scheduling, while maintaining accurate patient records in the system.

You will promptly address concerns including billing, claims, and policy updates, and keep customers informed about changes to policies or plans. The role offers an opportunity to contribute to a responsive support team.