Customer Service Representative (Healthcare Account) | Newbie Friendly

Telesys BPO; Pasay; On-site; PHP 300,000 - 480,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position in the Healthcare Account. Responsibilities include assisting customers, resolving inquiries, and ensuring excellent service. The role requires strong communication skills, with opportunities for career development and competitive salary packages. Applicants are welcome regardless of prior BPO experience. This is a full-time, on-site role in a supportive environment.

Qualifications

• High School graduate (college level is an advantage).
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, high-volume call environment.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Fast-paced environment

Shift flexibility

Customer service mindset

Education

High School graduate

Job description

Telesys BPO

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as CSR for the Healthcare Account. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

Requirements

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

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