Health Coordinator

SENA Health PH Corporation; Cainta; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Comprehensive health insurance

Wellness programs

Job summary

SENA Health PH Corporation in Metro Manila seeks a Health Coordinator to support the delivery of high-quality healthcare services.

You will liaise with healthcare providers, insurers, and clients, schedule appointments, assist patients with plans, and maintain records, ensuring a smooth, patient-centered experience. This full-time role offers growth and benefits in a welcoming, inclusive team.

Qualifications

• Minimum of 2 years' experience in healthcare coordination or customer service.
• Strong communication and interpersonal abilities.
• Excellent organizational and problem-solving skills.
• Proficient with healthcare and customer service software and systems.
• Genuine passion for healthcare and patient-centered care.

Responsibilities

• Coordinate and schedule appointments, procedures, and follow-up care.
• Assist patients with understanding their healthcare plans, benefits, and treatment options.
• Maintain accurate and up-to-date patient records and documentation.
• Collaborate with the healthcare team to address patient needs and concerns.
• Provide exceptional customer service and support for a positive patient experience.
• Contribute to continuous improvement of coordination processes.

Skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Customer service

Job description

About the role

Join our growing team at SENA Health PH Corporation as a Health Coordinator. In this full-time position based in Metro Manila, you will be responsible for coordinating and supporting the delivery of high-quality healthcare services to our valued clients. Your role will be integral in ensuring the seamless operation of our customer-centric healthcare solutions.

What you'll be doing

• Liaise with healthcare providers, insurance companies, and clients to coordinate and schedule appointments, procedures, and follow-up care
• Assist patients with understanding their healthcare plans, benefits, and treatment options
• Maintain accurate and up-to-date patient records and documentation
• Collaborate with the healthcare team to identify and address patient needs and concerns
• Provide exceptional customer service and support to ensure a positive patient experience
• Contribute to the continuous improvement of our healthcare coordination processes and procedures

What we're looking for

• With a minimum of 2 years' experience in a healthcare coordination or customer service role is a plus
• Strong communication and interpersonal skills, with the ability to effectively liaise with patients, healthcare providers, and insurance companies
• Excellent organizational and problem-solving skills, with the ability to multitask and prioritize effectively
• Proficient in using relevant healthcare and customer service software and systems
• A genuine passion for healthcare and a commitment to delivering exceptional patient-centered care

What we offer

At SENA Health PH Corporation, we are dedicated to creating an inclusive and supportive work environment where our employees can thrive. We offer a competitive salary, opportunities for professional development, and a range of employee benefits, including comprehensive health insurance and wellness programs. Join our team and be a part of our mission to revolutionize healthcare delivery in the Philippines.

About us

SENA Health PH Corporation is a leading provider of innovative healthcare solutions. Our mission is to improve the health and well-being of our communities by delivering accessible, high-quality, and patient-centered healthcare services. With a strong commitment to innovation and a talented team of healthcare professionals, we are at the forefront of the industry, driving positive change and making a difference in the lives of our clients.