Clinical Coordinator

Proselect Management Inc; Taguig; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Professional Development

Job summary

A healthcare service provider is seeking a dedicated individual for an administrative support role in Taguig. This position involves assisting patients and clinical staff, managing documentation, and supporting patient navigation through healthcare processes. Candidates must have a high school diploma, with an associate's degree preferred, and at least 1 year of experience in a community care setting. The role begins onsite for training, transitioning to a hybrid setup, and requires working US night shifts.

Qualifications

• High school diploma required.
• At least 1 year of experience in a community care setting.
• Experience in a healthcare environment preferred.

Responsibilities

• Provide administrative support to patients and staff.
• Assist with scheduling patient appointments.
• Maintain accurate progress notes for patient interactions.
• Manage required data and documentation.
• Support patients with insurance navigation.
• Manage data, documentation, and reports for the Care Coordination team.
• Assign Care Managers to referred patients and support scheduling and communications.
• Support patients in navigating insurance requirements, including prior authorizations and out-of-network waivers.

Skills

Customer service skills

Organizational skills

Interpersonal communication

Education

High school diploma

Associate’s degree in healthcare or related field

Tools

EMR systems

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Company Equipment, Retirement Plan

Professional Development

Job Training, Professional Development

Read More

Responsibilities:

• Provide administrative support to patients and staff in alignment with Care Coordination team care plans.
• Assist clinical and administrative staff with scheduling patient appointments, connecting patients to appropriate resources, and conducting follow-up tasks as delegated by the Care Manager.
• Serve as a resource for patients and families, offering assistance based on Care Coordination protocols.
• Maintain accurate and comprehensive progress notes for every patient interaction.
• Build and sustain strong working relationships with community service providers and stay informed about available community resources.
• Manage required data, documentation, and reports for the Care Coordination team.
• Assign Care Managers to referred patients, support initial and follow-up scheduling, send necessary written communication to patients, confirm services, and elevate clinical concerns to the Care Manager when needed.
• Support patients in navigating insurance requirements, including prior authorizations and out-of-network waivers.

Must Have Qualifications:

• High school diploma (required)
• Associate’s degree in healthcare or related field (preferred)
• At least 1 year of experience in a community or ambulatory care setting

Preferred Qualifications:

• Experience in a healthcare environment working with patients, families, and providers
• Background in case management within ambulatory or transitional care settings
• Ability to interpret and synthesize patient care plans and resource needs
• Experience using EMR systems
• Strong customer service skills with the ability to enhance patient experience while meeting program goals
• Excellent organizational skills with the ability to present information clearly and concisely
• Effective interpersonal and communication skills for collaborating with physicians, patients, families, and interdisciplinary team members

Work Setup:

• Onsitefor the first 3 months (training phase)
• Hybridsetup afterward
• US Night Shift

Job Type: Full-time