Patient Care Coordination Specialist

SENA Health PH Corporation; Cainta; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Comprehensive health insurance

Wellness programs

Job summary

SENA Health PH Corporation in Metro Manila seeks a Health Coordinator to support the delivery of high-quality healthcare services.

You will liaise with healthcare providers, insurers, and clients, schedule appointments, assist patients with plans, and maintain records, ensuring a smooth, patient-centered experience. This full-time role offers growth and benefits in a welcoming, inclusive team.

Qualifications

• Minimum of 2 years' experience in healthcare coordination or customer service.
• Strong communication and interpersonal abilities.
• Excellent organizational and problem-solving skills.
• Proficient with healthcare and customer service software and systems.
• Genuine passion for healthcare and patient-centered care.

Responsibilities

• Coordinate and schedule appointments, procedures, and follow-up care.
• Assist patients with understanding their healthcare plans, benefits, and treatment options.
• Maintain accurate and up-to-date patient records and documentation.
• Collaborate with the healthcare team to address patient needs and concerns.
• Provide exceptional customer service and support for a positive patient experience.
• Contribute to continuous improvement of coordination processes.

Skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Customer service

Job description

SENA Health PH Corporation in Metro Manila seeks a Health Coordinator to support the delivery of high-quality healthcare services.

You will liaise with healthcare providers, insurers, and clients, schedule appointments, assist patients with plans, and maintain records, ensuring a smooth, patient-centered experience. This full-time role offers growth and benefits in a welcoming, inclusive team.