Patient Care Coordinator & Call Center Specialist

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

A healthcare recruitment firm is seeking candidates to respond to patient inquiries and maintain accurate records. The role involves scheduling appointments, supporting referrals, and ensuring HIPAA compliance. Ideal candidates include high school graduates and those with strong communication skills. The work setup is onsite located in McKinley, Taguig, and no prior experience is required, making it an accessible opportunity for various education levels.

Qualifications

• High school graduates, college undergraduates, and degree holders.
• Strong communication skills required.

Responsibilities

• Respond to patient inquiries via phone and email, including appointment scheduling and confirmations.
• Support referrals, pre-authorization processes, and follow-up communications.
• Maintain accurate patient records while ensuring full HIPAA compliance.
• Prepare, generate, and distribute medical reports.

Job description

A healthcare recruitment firm is seeking candidates to respond to patient inquiries and maintain accurate records. The role involves scheduling appointments, supporting referrals, and ensuring HIPAA compliance. Ideal candidates include high school graduates and those with strong communication skills. The work setup is onsite located in McKinley, Taguig, and no prior experience is required, making it an accessible opportunity for various education levels.