Head of Collections Strategy & Performance

Metrobank; Pasay; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Metrobank is seeking a Head of Collections Strategies and Business Performance to lead unit operations and strategies for collections management. The role focuses on performance enhancement through collaboration and strategic planning while overseeing system implementations and adherence to compliance standards.

The ideal candidate will possess extensive experience in collections, risk management, and system oversight, with a strong background in team leadership and technology in banking processes.

Qualifications

• Bachelor’s degree holder, preferably in business.
• At least 7 years experience in collections, preferably from a credit card company or bank.
• Strong knowledge of collections systems and bank processes.

Responsibilities

• Lead and manage collections strategies to drive performance.
• Analyze performance metrics to identify improvement opportunities.
• Coordinate with business units to achieve collection goals.

Skills

Collections/Credit Management

Risk Management

Team Leadership

Data Analysis

IT Programming

Education

Bachelor’s degree in business

Tools

Tallyman

Adeptra

Predictive Dialer

MS Word

SQL

Job description

Metrobank is seeking a Head of Collections Strategies and Business Performance to lead unit operations and strategies for collections management. The role focuses on performance enhancement through collaboration and strategic planning while overseeing system implementations and adherence to compliance standards.

The ideal candidate will possess extensive experience in collections, risk management, and system oversight, with a strong background in team leadership and technology in banking processes.