Head of AI-Driven Prepaid Base Growth

Globe Telecom; Philippines; On-site; PHP 5,000,000 - 12,000,000; Full time

Job summary

Globe Telecom is seeking a Broadband Prepaid Base Management Head to steer AI-driven growth, churn prediction, and retention initiatives for prepaid broadband services. You will craft proactive retention, upsell, and dynamic pricing strategies to maximize value across the customer base.

The role demands cross-functional leadership across Marketing, Network, and IT, ensuring seamless integration of autonomous journeys and real-time analytics to improve CLV and ARPU while maintaining

Qualifications

• Experience leading AI-driven growth initiatives in telecom or digital services.
• Strong ability to translate data insights into business actions.
• Proven track record of cross-functional program delivery.

Responsibilities

• Lead AI-driven base growth, retention, and monetization strategies for prepaid broadband.
• Develop NBA-like upsell frameworks and dynamic pricing to optimize ARPU.
• Oversee autonomous lifecycle management and loyalty initiatives with minimal human intervention.
• Manage P&L for prepaid, monitor cannibalization, and ensure profitability thresholds.
• Coordinate with Marketing, Network, and IT to integrate AI bots into operations.

Skills

AI Strategy

Churn Prediction

Retention Automation

Cross-functional Leadership

Data Analytics

Tools

Python

SQL

ML Models

Job description

Globe Telecom is seeking a Broadband Prepaid Base Management Head to steer AI-driven growth, churn prediction, and retention initiatives for prepaid broadband services. You will craft proactive retention, upsell, and dynamic pricing strategies to maximize value across the customer base.

The role demands cross-functional leadership across Marketing, Network, and IT, ensuring seamless integration of autonomous journeys and real-time analytics to improve CLV and ARPU while maintaining