Head Housekeeper & Guest Experience Leader

Shangri-La Group; Malay; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Shangri-La's Boracay Resort & Spa is seeking an Executive Housekeeper to supervise the Housekeeping Department, delivering friendly, efficient, and guest-oriented service. The role requires leadership to direct the team in line with Shangri-La International standards and hotel policies.

The ideal candidate will bring at least two years of international hotel experience in the same function, a college degree, and a strong commitment to professionalism, integrity, and guest satisfaction.

Qualifications

• Two years of experience in an international hotel with same function.
• College graduate requirement.
• Demonstrates initiative, professionalism, eye for detail, guest orientation, good work values and integrity, temperate and patient, able to lead and motivate the team.

Responsibilities

• Supervise and lead the Housekeeping Department to deliver friendly, efficient, guest-oriented service.
• Align with Shangri-La International objectives and hotel policies to maintain quality standards.

Skills

Attention to detail

Guest-oriented

Leadership

Flexibility

Professionalism

Integrity

Education

College graduate

Tools

Computers

Budgeting

Forecasting

Job description

Shangri-La's Boracay Resort & Spa is seeking an Executive Housekeeper to supervise the Housekeeping Department, delivering friendly, efficient, and guest-oriented service. The role requires leadership to direct the team in line with Shangri-La International standards and hotel policies.

The ideal candidate will bring at least two years of international hotel experience in the same function, a college degree, and a strong commitment to professionalism, integrity, and guest satisfaction.