Guest Services Specialist - Front Desk (Flexible)

DoubleDragon Properties Corp.; Lapu-Lapu; Presencial; PHP 167.000 - 279.000; Jornada completa

Descripción de la vacante

DoubleDragon Properties Corp. in the Philippines is seeking a Front Office Associate for Hotel101-Cebu to welcome guests, manage check-in/check-out, and ensure a smooth arrival experience.

The role requires hospitality training, strong communication, and the ability to handle inquiries, reservations, and night-audit support with courtesy and professionalism. Join a team that values guest satisfaction and teamwork.

Formación

• Graduate of Hospitality Management or related course
• Preferably hotel-related work experience but not required
• Computer literate with Microsoft Word, Excel, etc.

Responsabilidades

• Check-in and check-out of guests
• Perform cashiering tasks
• Answer telephone calls courteously and professionally
• Handle reservation emails and guest inquiries about rates, facilities and info
• Send night audit reports to concerned departments

Conocimientos

Customer service

Communication skills

Microsoft Word

Microsoft Excel

Educación

Bachelor's degree in Hospitality Management

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

DoubleDragon Properties Corp. in the Philippines is seeking a Front Office Associate for Hotel101-Cebu to welcome guests, manage check-in/check-out, and ensure a smooth arrival experience.

The role requires hospitality training, strong communication, and the ability to handle inquiries, reservations, and night-audit support with courtesy and professionalism. Join a team that values guest satisfaction and teamwork.