Guest Reservations & Experience Specialist

DoubleDragon Properties Corp.; Pateros; On-site; PHP 201,000 - 268,000; Full time

Job summary

DoubleDragon Properties Corp. is seeking a Reservations Associate for Hotel101-Fort to manage reservations across hotel channels and collect guest information, ensuring a seamless experience.

Ideal candidates hold a hospitality-related degree and have 6 months to 1 year of relevant experience; fresh grads are welcome to apply. The role is on-site in Metro Manila with Hotel101-Fort and offers client-focused service opportunities.

Qualifications

• Bachelor's/College degree in Hospitality/Tourism/Hotel Management or equivalent
• 6 months to 1 year of experience in reservations or related field
• Fresh grads are welcome to apply

Responsibilities

• To handle all incoming reservations from all hotel channels
• Gather customer information as required
• Recommend solutions and other services if required
• Delight customers and ensure best customer experience possible
• Promptly respond to guest queries

Education

Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent

Job description

DoubleDragon Properties Corp. is seeking a Reservations Associate for Hotel101-Fort to manage reservations across hotel channels and collect guest information, ensuring a seamless experience.

Ideal candidates hold a hospitality-related degree and have 6 months to 1 year of relevant experience; fresh grads are welcome to apply. The role is on-site in Metro Manila with Hotel101-Fort and offers client-focused service opportunities.