Guest Services Specialist — Front Desk

Kasa Boutique Hotel; Cebu City; On-site; PHP 200,880 - 279,000; Full time

Job summary

A hospitality service provider in Cebu City is seeking a front-line staff member to welcome clients and assist with clerical tasks. Responsibilities include guiding guests, managing the reception area, handling deliveries, and booking meeting rooms. The ideal candidate should be personable, organized, and skilled in communication and customer service. Join a dynamic team that values warmth and professionalism.

Qualifications

• Personality should be approachable, good-hearted, and outgoing.
• Adept with computers and highly proficient in organization.
• Requires effective communication and customer service abilities.

Responsibilities

• Provide assistance to guests with a friendly welcome.
• Inform appropriate staff members when guests arrive.
• Arrange the reception area following office protocols.
• Accept and sign deliveries, ensuring correct distribution.
• Assist with any clerical duties assigned.
• Book meeting and conference rooms.

Skills

Effective communication

Customer service abilities

Organizational skills

Approachable personality

Education

Graduate of any course

Job description

A hospitality service provider in Cebu City is seeking a front-line staff member to welcome clients and assist with clerical tasks. Responsibilities include guiding guests, managing the reception area, handling deliveries, and booking meeting rooms. The ideal candidate should be personable, organized, and skilled in communication and customer service. Join a dynamic team that values warmth and professionalism.