Guest Services & Events Manager

Cooley LLP; Santa Monica; On-site; PHP 6,182,400,000 - 7,526,400,000; Full time

Job summary

Cooley LLP invites a Guest Services Specialist to support the Office Services/Facilities team. The role oversees day-to-day hospitality operations, coordinates large-scale events, and ensures a best-in-class welcome for clients and staff.

Key duties include liaising with vendors, coordinating conference room bookings via EMS, assisting with café management and expense reporting, and training Guest Services staff in food handling and service standards.

Qualifications

• 3+ years of hospitality and event planning experience.
• Proficiency in Microsoft Office and iManage.
• Ability to work extended and/or weekend hours, as required.

Responsibilities

• Oversee day-to-day hospitality operations and event support.
• Coordinate conferences and room bookings using EMS.
• Assist café management and manage expenses reports and budgets.
• Train Guest Services staff in food handling and service standards.
• Liaise with external vendors and internal departments for events.

Skills

Hospitality coordination

Event planning

Vendor liaison

Microsoft Office

iManage

Education

Bachelor's Degree

Tools

EMS (conference room booking)

Job description

Cooley LLP invites a Guest Services Specialist to support the Office Services/Facilities team. The role oversees day-to-day hospitality operations, coordinates large-scale events, and ensures a best-in-class welcome for clients and staff.

Key duties include liaising with vendors, coordinating conference room bookings via EMS, assisting with café management and expense reporting, and training Guest Services staff in food handling and service standards.