Guest Experience & Front Office Lead

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 146,000 - 239,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Front Office/Visitor Services assistant for its on-site operations in Navi Mumbai. The role involves greeting visitors, coordinating with hosts, issuing badges, and ensuring safety briefings and a smooth reception experience for clients and guests.

Responsibilities include maintaining visitor logs, assisting with accessibility needs, and escalating issues per the department's process.

Qualifications

• Greet visitors and provide courteous front office service.
• Notify site personnel of guest arrivals and coordinate host.
• Issue visitor badges and manage IDs.
• Ensure safety briefing and provide safety materials.
• Handle visitor complaints and escalate as needed.

Responsibilities

• Greet visitors/clients and reflect corporate image in front office.
• Coordinate with hosts to receive large parties and allocate badges.
• Maintain visitor log and arrange taxis as required.
• Ensure safety briefings and provide emergency information.
• Follow Accenture/ client-specific processes and policies.

Skills

Front desk

Guest services

Communication

Coordination

Safety awareness

Job description

Jones Lang LaSalle Incorporated is seeking a Front Office/Visitor Services assistant for its on-site operations in Navi Mumbai. The role involves greeting visitors, coordinating with hosts, issuing badges, and ensuring safety briefings and a smooth reception experience for clients and guests.

Responsibilities include maintaining visitor logs, assisting with accessibility needs, and escalating issues per the department's process.