Guest Experience & Facilities Coordinator

Inter Island Group; Santo Niño 1st; On-site; PHP 1,766,000 - 2,354,000; Full time

Job summary

Inter Island Manpower Pte Ltd in Singapore is seeking a professional Front Office & Administration Executive to manage the reception and provide a welcoming experience to visitors and employees, while supporting general office administration, facilities coordination and day-to-day operations.

If you are organized, approachable and enjoy a people-facing role with a mix of administrative and operational responsibilities, we would like to hear from you.

Qualifications

• Diploma or Degree in Hospitality, Hotel Management, Business Administration or a related field.
• 3–5 years relevant experience in reception, front office, hospitality, administration and facilities support.
• Experience in a professional corporate, hospitality, banking, financial services or similar environment is advantageous.
• Pleasant and professional personality with strong customer service skills.
• Comfortable dealing with senior management, clients and walk-in visitors.
• Good organizational and time management skills, able to handle multiple tasks and work independently.
• Mature, reliable, discreet and attentive to details.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint

Responsibilities

• Welcome and assist visitors, clients and employees in a friendly and professional manner.
• Handle incoming calls and direct enquiries to the relevant departments or personnel.
• Attend to general enquiries and follow up on requests when required.
• Manage meeting room bookings and make the necessary arrangements for meetings and VIP visits.
• Maintain a professional and well-presented reception area at all times.
• Coordinate mail, courier services, incoming deliveries and outgoing documents.
• Assist with invoice processing and other general administrative tasks.
• Prepare basic reports and records relating to reception and office operations.
• Coordinate routine servicing, maintenance and repair works for office equipment and facilities.
• Monitor office supplies and assist with purchasing, stock control and distribution.
• Coordinate with vendors, contractors and external service providers as required.
• Support the Office Manager in ensuring the office runs smoothly on a daily basis.
• Assist employees with business travel-related enquiries.
• Coordinate flight bookings with the appointed corporate travel agency.
• Assist with hotel bookings and other travel arrangements where required.
• Provide administrative and operational support to the Office Manager.
• Work with other departments on administrative matters and ad hoc requests.
• Ensure proper handover of duties and maintain continuity of front office and office support.

Skills

Customer service

Communication

Organisation

Time management

Multitasking

Education

Diploma or Degree in Hospitality/Hotel Management/Business Administration or related field

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Inter Island Manpower Pte Ltd in Singapore is seeking a professional Front Office & Administration Executive to manage the reception and provide a welcoming experience to visitors and employees, while supporting general office administration, facilities coordination and day-to-day operations.

If you are organized, approachable and enjoy a people-facing role with a mix of administrative and operational responsibilities, we would like to hear from you.