Guest Experience Concierge | Front Desk Pro

PERSOL; Santo Niño 1st; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Training provided

Uniform provided

Job summary

Our client, a leading and well-established property management company, is seeking a Concierge Associate to join their team. You will welcome tenants and guests, manage the front desk, and provide warm, professional service. Working hours are Monday to Friday, 8am to 6pm, with training and uniform provided.

Proficiency in Microsoft Office and strong communication skills are essential to success. This role offers a frontline customer service environment, CRM upkeep, and opportunities to support

Qualifications

• Minimum GCE O levels with 2 years of relevant experience in concierge, front desk, customer service or hospitality

Responsibilities

• Welcome and assist tenants, visitors, and guests with a warm and professional approach
• Manage front desk operations, including handling enquiries via walk-ins, phone calls, and emails
• Provide accurate and timely information to tenants and visitors
• Resolve customer concerns and escalated issues in accordance with established SOPs and service standards
• Maintain and update CRM records, ensuring information is accurate
• Support administrative and operational activities

Skills

Excellent interpersonal and

Customer-oriented with professional

Multitask in fast-paced environment

Education

GCE O levels

Tools

Microsoft Office

Job description

Our client, a leading and well-established property management company, is seeking a Concierge Associate to join their team. You will welcome tenants and guests, manage the front desk, and provide warm, professional service. Working hours are Monday to Friday, 8am to 6pm, with training and uniform provided.

Proficiency in Microsoft Office and strong communication skills are essential to success. This role offers a frontline customer service environment, CRM upkeep, and opportunities to support