Guest Experience Cashier — Cinema Tickets & Service

SM Supermalls; Urdaneta; Sur place; PHP 138 000 - 276 000; Temps partiel

Résumé du poste

SM Supermalls is seeking a Reliever for Cinema Operations to ensure efficient processing of all sales transactions at our mall location. You will handle cash, greet guests, resolve inquiries, and promote upselling to boost sales and guest satisfaction.

Ideal candidates have 0-1 years in cashiering or sales, and a strong focus on accuracy, customer care, and adherence to procedures. This role supports continuous learning and career growth within the SM network.

Qualifications

• 0-1 years of experience in cashiering or sales.
• Excellent customer service and communication skills.
• Attention to pricing accuracy and cash handling.

Responsabilités

• Accurately processes ticket sales, discounts, and payments while ensuring proper handling of cash and sales documents.
• Delivers excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly.
• Ensures ticket pricing accuracy, compliance with cashiering procedures, and vigilance against fraudulent transactions.
• Promotes upselling of food items and merchandise to enhance sales and customer experience.
• Participates in continuous learning and development to improve skills, productivity, and career growth.
• Basic in Sales Management, Risk Mitigation, Project Management, Financial Acumen, Customer Orientation, Complaint Management, Communication

Connaissances

Sales Management

Risk Mitigation

Project Management

Financial Acumen

Customer Orientation

Complaint Management

Communication

Description du poste

SM Supermalls is seeking a Reliever for Cinema Operations to ensure efficient processing of all sales transactions at our mall location. You will handle cash, greet guests, resolve inquiries, and promote upselling to boost sales and guest satisfaction.

Ideal candidates have 0-1 years in cashiering or sales, and a strong focus on accuracy, customer care, and adherence to procedures. This role supports continuous learning and career growth within the SM network.