Guest Experience Captain — Lounge & Bar

Okada Manila; Parañaque; On-site; PHP 246,000 - 357,000; Full time

Job summary

Okada Manila is seeking a Captain - Lobby Lounge to ensure high levels of guest satisfaction through attentive service, order accuracy, and seamless dining experiences in a fast-paced setting.

You will lead kitchen-bar coordination, upsell menu items, handle payments, manage mise en place, and assist in reception with guest inquiries, while maintaining cleanliness and safety standards.

Qualifications

• Senior High School diploma required.
• At least 1 year of hospitality experience.
• Knowledge of MS Office, cuisine/beverages, and POS systems.
• Ability to multitask and work in a fast-paced environment.
• Bartending knowledge is a plus.

Responsibilities

• Maintain cleanliness and orderliness of outlet and mis en place.
• Assist reception with guest inquiries and reservations.
• Promote menu items and beverages to maximize revenue.
• Process guest payments accurately (cash, credit card, gift card).
• Manage bar setup, inventory, and equipment.

Skills

MS Office

Cuisine, Beverages and Wine

Point of sale system

Multitasking

Bartending

Education

Senior High School graduate

Tools

POS system

MS Office

Job description

Okada Manila is seeking a Captain - Lobby Lounge to ensure high levels of guest satisfaction through attentive service, order accuracy, and seamless dining experiences in a fast-paced setting.

You will lead kitchen-bar coordination, upsell menu items, handle payments, manage mise en place, and assist in reception with guest inquiries, while maintaining cleanliness and safety standards.