Growth & Retention Account Executive

Lalamove; Parañaque; On-site; PHP 600,000 - 900,000; Full time

Job summary

Lalamove is seeking an Account Manager for its Manila-based team. You will build and grow a portfolio of business clients, driving revenue through targeted strategies and proactive engagement.

You will maintain strong client relationships, conduct reviews, and coordinate with internal teams to ensure a seamless experience. On-site work at Parañaque PITX with occasional field activities is expected.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• At least two years of corporate account management experience.
• Proficiency with CRM platforms like Salesforce, HubSpot, Freshsales.

Responsibilities

• Develop and execute account growth plans for assigned clients.
• Increase revenue and order volume through upselling and cross-selling.
• Identify new business opportunities within existing accounts.
• Drive client utilization of Lalamove products and solutions.
• Monitor client performance and provide optimization recommendations.
• Build and maintain strong relationships with key stakeholders.
• Conduct regular business reviews and performance discussions.
• Proactively identify and address risks that may lead to churn.
• Resolve client concerns and coordinate with internal teams for timely solutions.

Skills

Account Management

Sales strategies

Communication skills

Education

Bachelor's degree in Business/Marketing

Tools

Salesforce

HubSpot

Freshsales

Job description

Lalamove is seeking an Account Manager for its Manila-based team. You will build and grow a portfolio of business clients, driving revenue through targeted strategies and proactive engagement.

You will maintain strong client relationships, conduct reviews, and coordinate with internal teams to ensure a seamless experience. On-site work at Parañaque PITX with occasional field activities is expected.