Growth-Oriented Program Manager, Retail Payments

Metrobank; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Metrobank in The Shops is seeking a Program Manager who will own and drive customer acquisition, activation, and usage growth for Retail CASA, Debit Cards and Payments across the Day 0–90 lifecycle. Accountable for acquisition, funding, activation, engagement, transaction growth and value realization through acquisition programs, onboarding journeys and omnibus usage campaigns.

The role emphasizes growth within retail deposits and payments, with responsibilities across onboarding, campaigns, and

Responsibilities

• Drive acquisition growth and optimize conversion through cross-functional partnerships.
• Improve onboarding completion, account funding, and first-time transactions.
• Increase debit card, payments, and digital banking usage within the first 90 days.
• Execute portfolio-wide campaigns to drive engagement and transaction growth.
• Leverage data, segmentation, and testing to improve campaign performance.
• Grow deposit balances and strengthen account primacy.
• Ensure compliance and alignment across key stakeholders.

Job description

Metrobank in The Shops is seeking a Program Manager who will own and drive customer acquisition, activation, and usage growth for Retail CASA, Debit Cards and Payments across the Day 0–90 lifecycle. Accountable for acquisition, funding, activation, engagement, transaction growth and value realization through acquisition programs, onboarding journeys and omnibus usage campaigns.

The role emphasizes growth within retail deposits and payments, with responsibilities across onboarding, campaigns, and