PROGRAM MANAGER

Metrobank; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Metrobank in The Shops is seeking a Program Manager who will own and drive customer acquisition, activation, and usage growth for Retail CASA, Debit Cards and Payments across the Day 0–90 lifecycle. Accountable for acquisition, funding, activation, engagement, transaction growth and value realization through acquisition programs, onboarding journeys and omnibus usage campaigns.

The role emphasizes growth within retail deposits and payments, with responsibilities across onboarding, campaigns, and

Responsibilities

• Drive acquisition growth and optimize conversion through cross-functional partnerships.
• Improve onboarding completion, account funding, and first-time transactions.
• Increase debit card, payments, and digital banking usage within the first 90 days.
• Execute portfolio-wide campaigns to drive engagement and transaction growth.
• Leverage data, segmentation, and testing to improve campaign performance.
• Grow deposit balances and strengthen account primacy.
• Ensure compliance and alignment across key stakeholders.

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Program Manager

Job Summary:

The position is responsible to o wn and drive customer acquisition, activation, and usage growth strategies for Retail CASA, Debit Cards and Payments across the Day 0–90 customer lifecycle. Accountable for acquisition, funding, activation, engagement, transaction growth and value realization through acquisition programs, onboarding journeys and omnibus usage campaigns.

Specific Duties and Responsibilities:

• Drive acquisition growth and optimize conversion through cross-functional partnerships.
• Improve onboarding completion, account funding, and first-time transactions.
• Increase debit card, payments, and digital banking usage within the first 90 days.
• Execute portfolio-wide campaigns to drive engagement and transaction growth.
• Leverage data, segmentation, and testing to improve campaign performance.
• Grow deposit balances and strengthen account primacy.
• Ensure compliance and alignment across key stakeholders.

Other Details:

Rank: Junior Officer
Office Location: The Shops
Business Unit: Retail Deposits, Insurance and Payments