Growth-Focused Account Manager for FMCG & Beauty

Bytedance; Taguig; On-site; PHP 1,000,000 - 1,300,000; Full time

Job summary

ByteDance is seeking a results-driven Merchant Growth professional in Taguig, Philippines to grow a diverse set of brands on its marketplace. You will acquire and incubate large merchants, manage strategic partnerships, and optimize campaigns to improve GMV and customer experience.

You will build strong relationships with sellers, negotiate favorable terms for campaigns and seasons, and explore new collaboration opportunities to drive short- and long-term growth.

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• 3+ years of experience within E-Commerce industry.
• Familiar with FMCG Brands.
• Direct experience/working relationship with sellers from relevant industries.
• Experience with selling through user generated content / live-streaming.

Responsibilities

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage merchants by leveraging scalable incubation and management programs and tools.

Skills

E-commerce experience

Relationship building

Negotiation

Sales & partnerships

Education

Bachelor’s degree or equivalent practical experience

Job description

ByteDance is seeking a results-driven Merchant Growth professional in Taguig, Philippines to grow a diverse set of brands on its marketplace. You will acquire and incubate large merchants, manage strategic partnerships, and optimize campaigns to improve GMV and customer experience.

You will build strong relationships with sellers, negotiate favorable terms for campaigns and seasons, and explore new collaboration opportunities to drive short- and long-term growth.