Account Manager, Electronics (Philippines E-commerce) Global Operations - Commerce ops Taguig Regular

Bytedance; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

ByteDance in Taguig is seeking a Commerce Ops professional to acquire and incubate brands and major merchants that contribute sizable GMV. You will build and maintain relationships, negotiate deals, and align with campaigns or seasonality to maximize growth.

The role requires strong negotiation, interpersonal skills, and proficiency in Excel and PowerPoint. You will manage merchant programs, monitor service quality, and drive improvements that increase conversion and customer satisfaction.

Qualifications

• Bachelor's degree or above.
• 3+ years experience in e-commerce.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• Proficient in Excel and PowerPoint.

Responsibilities

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage merchants by leveraging scalable incubation and management programs and tools.

Skills

Negotiation skills

Interpersonal skills

Attention to detail

Numerical aptitude

Problem solving

Education

Bachelor's degree or above

Tools

Excel

PowerPoint

Job description

Join us as we work together to inspire creativity and enrich life around the globe.

Location

Taguig

Team

Commerce ops

Employment Type

Regular

Job Code

A140258

Responsibilities

• Acquire and incubate brands, principals and big merchants that contribute large GMV share
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
• Manage merchants by leveraging scalable incubation and management programs and tools

Qualifications

Minimum Qualifications

• Bachelor's Degree or above
• 3+ years experience in e-commerce
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logical and problem solving skill
• Proficient in Excel and PowerPoint

Preferred Qualifications

• Direct experience in relevant categories preferred
• A good team player, fast learner and open to changes
• Proficient in Excel and PowerPoint
• Strong connections with brands and big sellers are preferred

Job Information

About Us

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.