Growth & Engagement Lead | Lifecycle & Retention

Lhoopa, Inc.; Mandaluyong; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Lhoopa, Inc. is seeking a Growth Marketing Manager (Internal Title is Senior Engagement & Retention Manager) to own how a growing, distributed community engages with a technology-enabled platform over time. This is not a CRM-only role.

You’ll look at the entire engagement journey—from first activity to repeat behaviour, loyalty, reactivation and long-term retention—and decide what needs to change. If you like growth problems that exist both inside the app and in the real world, this one is worth

Qualifications

• 6–9+ years in growth, lifecycle, engagement, retention, marketplace ops, CRM or community strategy, especially in app-based platforms.

Responsibilities

• Engagement and retention strategy across priority audiences
• Lifecycle journeys, segmentation and behavioural interventions
• Activation, repeat activity, loyalty, reactivation and churn initiatives
• Online and offline engagement programmes
• Experimentation, measurement and programme ROI
• Cross-functional work with Product, Data, Operations, Marketing and field teams

Skills

Growth marketing

Lifecycle management

Engagement

Retention

CRM

Community strategy

Job description

Lhoopa, Inc. is seeking a Growth Marketing Manager (Internal Title is Senior Engagement & Retention Manager) to own how a growing, distributed community engages with a technology-enabled platform over time. This is not a CRM-only role.

You’ll look at the entire engagement journey—from first activity to repeat behaviour, loyalty, reactivation and long-term retention—and decide what needs to change. If you like growth problems that exist both inside the app and in the real world, this one is worth