Growth Account Manager, SMB Partnerships

Uber; Philippines; Remote; MXN 520,000 - 820,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Eats is seeking an Account Manager to grow a portfolio of SMB restaurant partners in Mexico. You will be their primary advisor, unlocking growth on the Uber Eats platform and driving long-term value for local businesses.

In a fast-paced environment, you will navigate ambiguity, negotiate with partners, and use data to identify optimization opportunities. You will collaborate with operations, marketing, and product teams to scale regional strategies and drive partner success.

Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to restaurant partners.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence adoption of new features and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies.

Skills

Account management

Negotiation

Ambiguity handling

Data-driven insights

Local language + English

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber Eats is seeking an Account Manager to grow a portfolio of SMB restaurant partners in Mexico. You will be their primary advisor, unlocking growth on the Uber Eats platform and driving long-term value for local businesses.

In a fast-paced environment, you will navigate ambiguity, negotiate with partners, and use data to identify optimization opportunities. You will collaborate with operations, marketing, and product teams to scale regional strategies and drive partner success.