Group Retail Manager

Mitsubishi Grand Canyon Iloilo; Iloilo City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Mitsubishi Grand Canyon Iloilo seeks a Sales Manager to oversee dealership sales operations and drive monthly targets with a focus on leadership, KPIs, and customer engagement.

Responsibilities include supervising vehicle and accessories sales, boosting sales consultant productivity, and directing digital marketing and lead generation. A bachelor’s degree and at least two years in sales are required.

Qualifications

• Bachelor's degree in business, marketing, communications, or related field.
• Minimum 2 years sales experience; automotive retail preferred.
• Strong written and verbal communication; able to write business letters and emails.
• Has basic leadership skills; understands KPIs as indicated by the company.

Responsibilities

• Oversee dealership sales operations to hit monthly targets.
• Oversee sales of accessories for brand new vehicles.
• Maintain productivity of sales consultants and monitor leads, appointments, test drives, and credit apps.
• Lead digital marketing activities and social media updates for market engagement.
• Maintain dealership lead database and manage vehicle inventory aging.
• Prepare monthly VP-Operations reports; present market analysis and productivity.

Skills

Sales experience

Leadership

Facebook Marketing

Remarketing basics

Customer service

Interpersonal communication

Written communication

Driver's license

Education

Bachelor's Degree in Business/Marketing/Communications

Tools

Facebook Ads Manager

CRM basics

MS Office

Job description

JOB SPECIFICATION:

• Requires a minimum of 2 years previous sales experience (preferably automotive retail; real estate; Insurance)

• Bachelor's Degree in Business, Marketing, Communication or a related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license.

JOB FUNCTIONS:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
  
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
  
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
  
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity (based on sales production). This shall include relevant social media updates and other communication to the general market.
  
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing (Monitoring and implementation);
  
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
  
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
  
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
  
• The submission of a Management Committee (Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market (Segmentation based on profession, area, and product line), the recommendation for current month's activity.
  
• General Troubleshooting.