GROUP GENERAL MANAGER

Hiz Travel Network; Hinoba-an; On-site; PHP 2,000,000 - 6,000,000; Full time

Job summary

Hiz Travel Network is seeking a visionary Group General Manager to lead operations, growth, and profitability across all business verticals including Retail, Corporate, B2B, and B2C models. This executive role demands a deep travel industry background, strategic leadership, and a track record of scaling multi-channel businesses.

The role emphasizes cross-functional leadership, technology-enabled transformation, and strong stakeholder management to drive revenue and customer satisfaction

Qualifications

• Graduate in Business, Travel, or Management (MBA preferred).
• 15–18 years in the travel industry with at least 5 years in senior leadership.
• Proven experience managing multiple business units (Offline + Online + Corporate).
• In-depth knowledge of travel tech platforms (GDS, OTA APIs, CRM).

Responsibilities

• Define and drive overall strategy across Retail Travel, Corporate Travel, B2B Sales, and B2C Online Portals.
• Lead cross-functional teams to meet revenue, profit, and service excellence targets.
• Collaborate with leadership to develop business plans, budgets, and market expansion strategies.
• Ensure seamless coordination between booking engines, CRM, finance, and service delivery teams.
• Monitor and enhance operational workflows for customer satisfaction and productivity.
• Drive automation and technology integration across all verticals.
• Identify and capitalize on opportunities for growth in new markets (domestic & international).
• Strengthen relationships with suppliers, consolidators, corporate clients, and travel agents.
• Lead new product launches, partnerships, and alliances.
• Review and monitor P&L, budgeting, and cost control across departments.
• Ensure financial discipline, reporting accuracy, and compliance with travel-specific regulations.
• Lead, mentor, and inspire department heads (Sales, Marketing, Finance, Operations, Technology).
• Build a high-performance culture focused on accountability, innovation, and customer-centricity.

Skills

Leadership

Travel industry

Strategy

P&L management

Cross-functional teams

Tech integration

Business development

Negotiation

Education

MBA preferred

Tools

GDS

CRM

OTA APIs

Back-office tools

Job description

Join a travel team where thoughtful service, operational precision and genuine human care move every journey forward.

About the role

Make every detail count.

We are seeking a visionary and strategic Group General Manager (GGM) to lead and oversee the operations, growth, and profitability of all business verticals within Hiznetwork. The ideal candidate will bring deep experience in the travel industry, operational leadership, business expansion, and technology adoption across retail, B2B, B2C, and corporate travel models.

Role brief

What you will do

• Define and drive overall strategy across Retail Travel, Corporate Travel, B2B Sales, and B2C Online Portals.
• Lead cross-functional teams to meet revenue, profit, and service excellence targets.
• Collaborate with leadership to develop business plans, budgets, and market expansion strategies.
• Ensure seamless coordination between booking engines, CRM, finance, and service delivery teams.
• Monitor and enhance operational workflows for customer satisfaction and productivity.
• Drive automation and technology integration across all verticals.
• Identify and capitalize on opportunities for growth in new markets (domestic & international).
• Strengthen relationships with suppliers, consolidators, corporate clients, and travel agents.
• Lead new product launches, partnerships, and alliances.
• Review and monitor P&L, budgeting, and cost control across departments.
• Ensure financial discipline, reporting accuracy, and compliance with travel-specific regulations.
• Lead, mentor, and inspire department heads (Sales, Marketing, Finance, Operations, Technology).
• Build a high-performance culture focused on accountability, innovation, and customer-centricity.

Role brief

What you will bring

• Graduate in Business / Travel / Management (MBA preferred).
• 15–18 years of experience in the travel industry, with at least 5 years in a senior leadership role.
• Proven track record of managing diverse business units (Offline + Online + Corporate).
• In-depth knowledge of travel technology platforms (GDS, OTA APIs, CRM, mid/back-office tools).
• Strong business acumen, analytical thinking, and team management capabilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Travel Management Companies | OTAs | Corporate Travel | B2B Travel Networks.

Job reference 008226