Group Customer Development Manager

Universal Robina Corporation; Quezon City; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Universal Robina Corporation is seeking a Group Customer Development Manager to lead the sales operations for national key accounts in the Philippines. The role drives execution of URC's business strategies to achieve sales, profitability, and growth objectives, while planning, directing, and monitoring performance across a portfolio of key customers.

The position develops and executes joint business plans and URC Cycle Plans, optimizing trade investments and strengthening partnerships with

Qualifications

• Bachelor’s degree in Business Management, Accounting, Marketing, Industrial Engineering or equivalent.
• Minimum of 2 years managerial experience in an FMCG industry; 3–5 years in modern retail preferred.
• Strong work experience in market development, negotiations, and people management.
• Strong leadership and interpersonal skills; a team player.
• With professional driver’s license.

Responsibilities

• Lead and manage the overall sales operations of the assigned National Key Accounts.
• Drive execution of URC's business strategies to achieve sales, profitability, and growth objectives.
• Plan, direct, organize, and monitor the performance of a portfolio of key customers.
• Develop and execute joint business plans and URC Cycle Plans; optimize trade investments.

Skills

Market development

Negotiation

People management

Leadership

Driver’s license

Education

Bachelor’s degree in Business Management or related field

Job description

Universal Robina Corporation is looking for a Group Customer Development Manager.

The position is responsible for leading and managing the overall sales operations of the assigned National Key Accounts, driving the execution of URC's business strategies to achieve sales, profitability, and growth objectives. The role plans, directs, organizes, and monitors the performance of a portfolio of key customers, ensuring the effective implementation of customer-specific and company-wide initiatives aligned with organizational goals.

It leads the development and execution of joint business plans and URC Cycle Plans, including coverage, availability, merchandising, and activation strategies, while optimizing trade investments and ensuring sustainable business growth. The role is accountable for strengthening strategic partnerships with key customers, maximizing profitable sales volume, and identifying growth opportunities that create value for both URC and its customers.

In addition, the position provides strategic business leadership through market and sales analysis, business diagnosis, planning, program development, execution, performance evaluation, and implementation of corrective actions. Working closely with cross-functional teams and customer counterparts, the role plays a critical part in the integrated commercial planning process, ensuring alignment of business priorities and delivery of exceptional business results.

Qualifications

• At least a Bachelor’s degree in Business Management, Accounting, Marketing, Industrial Engineering or equivalent.
• Minimum of 2 years managerial experience in an FMCG industry. Preferably has modern retail experience for at least 3 to 5 years.
• Strong work experience in market development, negotiations, and people management skills.
• Strong leadership and interpersonal skills and a team player.
• With professional driver’s license.

COMPANY OVERVIEW

Universal Robina Corporation (URC) is one of the largest branded consumer food and beverage product companies in the Philippines. We’ve built three strong regional brands over the years— Jack 'n Jill for snack foods, C2 Cool and Clean for ready-to-drink tea, and Great Taste for coffee. These brands are becoming popular across the ASEAN region. We also have premium brands from SBA through their snackfoods segment such as Thins, Cheezels, CC’s, Kettle and Natural Chip, Co., and Griffin’s through their high-quality sweet biscuits and wide range of healthy wrapped snacks called Nice and Natural. URC's key to success has been attributed to building strong brands, robust product innovation pipeline, and world-class manufacturing and supply chain capabilities.

OUR PROMISE

• We offer multi-industry and International exposure. URC is the major player in various food, agricultural and industrial sectors with a powerful presence throughout the ASEAN Regions.
• We advocate a culture of success. URC empowers its people to become holistic individuals and socially responsible leaders.
• We are committed to promoting learning and development. URC provides exciting experiences for its people to maximize their potentials and hone their talents. We bring the best in our people and offer them a rewarding career.

OUR CORE PURPOSE

Delight everyone with good food choices.

OUR VALUES

• Put people first. We care, cultivate trust, and listen without judgement
• Own it. We take initiative to unlock opportunities.
• Dare to do. We champion experimentation and incubate new ideas.
• Move forward fast. We see the big picture and learn along the way.

OUR AMBITION

We are a sustainable global enterprise of world class talent. Giving everyone access to high quality planet-friendly products. Enhancing the lives of our employees, customers, consumers, and communities.