Onsite Graveyard CSR – Start Now, HMO + 13th Month

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A leading IT company seeks a Customer Support Specialist to assist with customer inquiries during a graveyard schedule. The position is open to fresh graduates and undergraduates, with a base salary between Php18,000 and Php25,000. Responsibilities include processing orders, verifying accounts, and providing product information. Ideal candidates should possess strong communication skills and be willing to work onsite. This role offers government-mandated benefits and additional perks like HMO coverage.

Qualifications

• Customer service experience is an advantage.
• BPO experience is a plus.
• Willingness to work onsite during graveyard hours.

Responsibilities

• Respond to customer inquiries via phone, email, and messaging.
• Assist with order processing and billing concerns.
• Verify customer identity and update records accurately.
• Provide information about products and account details.
• Ensure all documentation is accurate and complete.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Open to fresh graduates and undergraduates

Job description

A leading IT company seeks a Customer Support Specialist to assist with customer inquiries during a graveyard schedule. The position is open to fresh graduates and undergraduates, with a base salary between Php18,000 and Php25,000. Responsibilities include processing orders, verifying accounts, and providing product information. Ideal candidates should possess strong communication skills and be willing to work onsite. This role offers government-mandated benefits and additional perks like HMO coverage.