Global Transition Lead: KT & Go-Live Excellence

Aumtrend Ph Inc; Taguig; Hybrid; PHP 1,100,000 - 1,700,000; Full time

Job summary

Aumtrend Ph Inc. in Manila region seeks an experienced Lead, Transition to drive global transitions and knowledge transfer.

You will oversee readiness assessments, cutover coordination, and post-go-live stabilization while managing risks and stakeholder communications for a smooth transition to GCC or global shared services. Role requires 5+ years in transitions within global/captive environments, KT proficiency, and strong documentation discipline.

Qualifications

• Bachelor's degree in Business, Management, Engineering, or related field.
• 5+ years experience supporting transitions, migrations, or shared services within global/captive GBS/GCC.
• Hands-on KT, shadowing, go-live readiness, and post-go-live stabilization.

Responsibilities

• Lead KT activities including shadowing, reverse shadowing, proficiency assessments, and readiness sign-offs.
• Review and validate SOPs, process maps, work instructions, and control documentation for accuracy and audit readiness.
• Coordinate cutover planning, access readiness, deployment activities, and go-live with US teams and global stakeholders.
• Manage post-go-live hyper-care, issue triage, defect tracking, escalations, and stabilization.
• Identify and manage transition risks, issues, dependencies, ensuring timely mitigation and escalation.
• Prepare transition status reports, readiness dashboards, and governance updates for stakeholders.
• Drive continuous improvement by documenting lessons learned and enhancing playbooks, standards, and processes.

Skills

Knowledge Transfer

Shadowing

Stakeholder communication

Risk management

Education

Bachelor's degree

Lean Six Sigma Yellow/Green Belt

PMP or PRINCE2 certification

Master's degree

Job description

Aumtrend Ph Inc. in Manila region seeks an experienced Lead, Transition to drive global transitions and knowledge transfer.

You will oversee readiness assessments, cutover coordination, and post-go-live stabilization while managing risks and stakeholder communications for a smooth transition to GCC or global shared services. Role requires 5+ years in transitions within global/captive environments, KT proficiency, and strong documentation discipline.