Global Renewals Leader — Enterprise SaaS

Tricentis Philippines Inc.; Manila; Hybrid; PHP 2,500,000 - 4,800,000; Full time

Benefits offered by this job

HMO coverage (Day 1)

Hybrid work arrangement

Market-competitive salary + bonus

Job summary

Tricentis Philippines Inc. is seeking a Senior Manager, Global Commercial Renewals to lead the Manila renewal team and own end-to-end renewal execution across global accounts.

You will collaborate with Customer Value to align relationships and value stories while driving standardised process and forecast accuracy. You will coach, negotiate, and close renewals, ensuring accurate quotes and seamless handoffs between teams.

Qualifications

• Led renewals or account-management teams in enterprise software or SaaS.
• Personally owned renewal/sales conversations including negotiation and close.
• Strong commercial skills: pricing, objections, multi-stakeholder deals.
• Familiar with CPQ tools and quoting processes; Salesforce CPQ preferred.
• Able to translate team data into actionable insight for senior stakeholders.

Responsibilities

• Lead and develop the Manila renewal team (14 Renewal Specialists and Renewal Managers) across NAC, EMEA, APAC shifts.
• Ensure end-to-end renewal execution: lead generation, negotiation, and close with DocuSign.
• Maintain cadence, CPQ accuracy, Salesforce hygiene, and forecast reliability.
• Coach on customer calls and deal reviews, guiding escalations as needed.
• Drive CoE operations, process standards, and continuous improvement of renewal motion.

Skills

Renewals leadership

Team coaching

Negotiation

Commercial sales

Stakeholder communication

Tools

Salesforce CPQ

Job description

Tricentis Philippines Inc. is seeking a Senior Manager, Global Commercial Renewals to lead the Manila renewal team and own end-to-end renewal execution across global accounts.

You will collaborate with Customer Value to align relationships and value stories while driving standardised process and forecast accuracy. You will coach, negotiate, and close renewals, ensuring accurate quotes and seamless handoffs between teams.