Global Commercial Renewals Leader

Tricentis UK; Philippines; Hybrid; PHP 1,800,000 - 2,800,000; Full time

Benefits offered by this job

HMO coverage

Hybrid work model

Job summary

Tricentis in Manila is seeking a Senior Manager, Global Commercial Renewals to lead the renewal team and drive end-to-end renewal execution. You will manage credited specialists and managers across NAC, EMEA, and APAC shifts, ensuring consistent performance, forecasting accuracy, and clean handoffs with the Customer Value organization.

You will coach on pricing and terms, enable CPQ quoting, and own the standard operating procedures as the renewal motion matures.

Qualifications

• Experience leading renewals teams in enterprise software or SaaS.
• Experience owning renewal or sales conversations including negotiation.
• Strong commercial skills: negotiation, pricing, and terms.
• Comfortable with CPQ tools and quoting processes; Salesforce CPQ or equivalent.
• Strong Salesforce discipline: pipeline hygiene, stage management, forecast accuracy.
• Able to manage across multiple time zones and shifts.
• Clear communicator who translates team data for senior stakeholders.
• Demonstrated ability to build or reshape a team and process.

Responsibilities

• Build and lead the Manila renewal team.
• Lead 14 Renewal Specialists and Renewal Managers across NAC, EMEA, and APAC shifts.
• Equip the team with tools and strategies to execute renewal processes.
• Run one-to-ones and deal reviews and develop targeted plans.
• Own CoE operations and shift discipline; enforce standards.
• Drive customer-facing commercial excellence and negotiate to close.
• Ensure CPQ quoting accuracy and clean handoffs to signed orders.

Skills

Renewals leadership

Team coaching

Deal negotiation

Forecasting

CPQ tools

Salesforce CPQ

Multi-timezone management

Clear communication

Tools

Salesforce CPQ

Job description

Tricentis in Manila is seeking a Senior Manager, Global Commercial Renewals to lead the renewal team and drive end-to-end renewal execution. You will manage credited specialists and managers across NAC, EMEA, and APAC shifts, ensuring consistent performance, forecasting accuracy, and clean handoffs with the Customer Value organization.

You will coach on pricing and terms, enable CPQ quoting, and own the standard operating procedures as the renewal motion matures.