Global Recruiting Enablement Specialist

iQor; Carmen; Sur place; PHP 600 000 - 900 000; Plein temps

Résumé du poste

iQor is seeking a Recruiting Enablement Consultant to drive user readiness and adoption of new recruiting technologies across global rollouts. You will translate approved processes into scalable enablement plans and coordinate with country leads and SMEs to certify readiness before go-live.

The role emphasizes collaborative content development, post-go-live support, and measurement of adoption trends to continuously improve training materials.

Qualifications

• Bachelor's degree or equivalent relevant experience in learning, change management, organizational development, HR/recruiting, operations or technology enablement.

Responsabilités

• Develop global and geography-specific enablement plans aligned with project rollout waves, business readiness requirements and go-live schedules.
• Conduct stakeholder and training-needs assessments to identify impacted user groups, role-specific learning needs, adoption risks and local considerations.
• Partner with the designated Trainer to translate approved SOPs, process maps, workflows and vendor/product documentation into effective training and enablement content.
• Review training materials, job aids, facilitator guides, learner guides, quick-reference materials, exercises and knowledge checks for business accuracy and alignment with approved processes.
• Coordinate the train-the-trainer approach for Country Leads and designated site/geography SMEs.
• Support SME readiness and certification, including participant tracking, knowledge checks, completion status and follow-up actions.
• Work with Country Leads and SMEs to establish local training plans, schedules, participant lists and completion tracking.
• Confirm that required user populations have completed the appropriate training before go-live and elevate readiness gaps.
• Coordinate business readiness checks with project and country stakeholders and provide training/adoption inputs to Go/No-Go discussions.
• Track enablement risks, knowledge gaps, unresolved questions and adoption barriers by geography.
• Create communications and reinforcement plans that explain what is changing, who is impacted, when changes take effect and where users can obtain support.
• Coordinate post-go-live office hours, refresher support, targeted reinforcement and other interventions where adoption gaps are identified.
• Gather user feedback and analyze recurring questions, process deviations and support trends to identify opportunities for additional enablement or process clarification.
• Maintain the enablement framework and ensure materials are updated when approved processes, workflows or system functionality change.
• Establish reusable enablement standards, templates and readiness criteria that can be applied to future country, site and technology rollouts.

Connaissances

Learning and development

Change enablement

Train-the-trainer

Facilitation

Stakeholder engagement

Cross-functional coordination

Content development

Project readiness tracking

MS PowerPoint

MS Word

MS Excel

MS Teams

SharePoint

LMS

Articulate 360

Formation

Bachelor's degree or equivalent in learning/change management/organizational development/HR-recruiting/operations/tech enablement

Outils

PowerPoint

Word

Excel

Teams

SharePoint

LMS

Articulate 360

Camtasia

Canva

Description du poste

iQor is seeking a Recruiting Enablement Consultant to drive user readiness and adoption of new recruiting technologies across global rollouts. You will translate approved processes into scalable enablement plans and coordinate with country leads and SMEs to certify readiness before go-live.

The role emphasizes collaborative content development, post-go-live support, and measurement of adoption trends to continuously improve training materials.