Global Recruiting Transformation Analyst

iQor Philippines

Laguna

On-site

PHP 600,000 - 900,000

Full time

3 days ago

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Job summary

iQor Philippines is seeking a Business Analyst to support global recruiting transformation by translating business needs into clear requirements, future-state processes and implementation-ready documentation.

The role collaborates with Recruiting, Product, Technology, HRIS, Operations and geography teams to understand current-state processes, identify gaps, define requirements and support solution validation through implementation.

Qualifications

3-5 years of experience in business analysis, process analysis, transformation, HR/recruiting operations, or enterprise technology implementation.
At least 2 years of hands-on experience gathering and documenting business requirements, mapping current/future-state processes, and working with cross-functional business and technical stakeholders.
Experience supporting system implementations, enhancements, UAT, or multi-site/process transformation initiatives.

Responsibilities

Facilitate requirements-gathering sessions and process-mapping workshops for recruiting technology, process and transformation initiatives.
Document and analyze current-state processes and design future-state workflows with global standards and geography-specific variations.
Translate business needs into business requirements, functional requirements, user stories, business rules, process flows and acceptance criteria.
Identify process gaps, conflicting requirements, ownership, risks, dependencies and opportunities for automation.
Partner with Recruiting, Product, Technology, HRIS and vendors to align solutions with approved workflows and ensure traceability from need to go-live.
Create and maintain SOPs, process maps, playbooks, RACI matrices and version-controlled documentation.