Global Process Owner Warehouse Manager

Century Pacific Food, Inc.; Pasig; Hybrid; PHP 1,800,000 - 2,700,000; Full time

Job summary

Century Pacific Food, Inc. is seeking a Global Process Owner (GPO) Warehouse Manager to shape and standardize global warehousing processes across inbound, outbound, inventory control, and 3PL coordination in the Philippines.

This role emphasizes safety, compliance, and continuous improvement across FG, RM, and PM supply networks. You will drive global standards, lead change, and collaborate with regional teams to implement WMS, robotics, RFID, and value stream mapping, while ensuring adherence

Qualifications

• Bachelor's degree in a related field is required.
• 5–8 years in a regional/global role involving warehouse process design, standardization, and continuous improvement; exposure to end-to-end warehouse operations.
• Strong cross-functional leadership skills are essential.
• Willing to report onsite at least four days per week in Ortigas, Pasig, with one work-from-home day weekly.

Responsibilities

• Define, document, and maintain global SOPs for warehousing: inbound receiving, storage, inventory control, order picking, packing, dispatch, and returns.
• Focus on Quality/Safety and EHS to ensure 100% compliance and a safe workplace.
• Benchmark with local/global FMCG warehouses to adopt best practices.
• Lead KAIZEN events, pilot and implement new technologies (WMS, robotics, barcode/RFID, VSM).
• Lead training initiatives and change management for warehouse teams to ensure adherence to processes.
• Define KPIs and measurement mechanisms (on-time dispatch, order accuracy, productivity, discrepancies, cycle time).
• Review performance data to identify opportunities using lean, root-cause analysis, and automation-ready tools.
• Collaborate with regional/global colleagues across Manufacturing, Planning, Demand, IT, Procurement, Finance, and Quality to ensure integration.

Skills

Cross-functional leadership

Warehouse process design

Standardization

Continuous improvement

Education

Bachelor's degree in SCM/Logistics/Industrial Engineering/Business

MBA/SCM preferred

Job description

The Global Process Owner (GPO) Warehouse Manager is responsible for the strategic direction, design, implementation, and continuous improvement of warehouse processes (inbound, outbound, inventory management, warehouse management, 3PL management, etc.) across all company operations, with direct impact on business efficiency, compliance, cost-effectiveness, and customer satisfaction. You will ensure that these processes align with FMCG global best practices meeting local operational realities in the Philippines. Your mission is to drive efficient, scalable, consistent, standardized, and compliant warehousing across the FG, RM, and PM supply network.

Duties and Responsibilities:

• Define, document, and maintain the global standard operating procedures (SOPs) for warehousing: inbound receiving, storage, inventory control, order picking, packing, dispatch, reverse logistics, and returns.
• Focus on processes related to Quality and Safety and EHS to ensure warehousing is 100% compliant and a safe place to work.
• Identify and implement global warehousing standards in line with GWP for all CPFI warehousing operations, ensuring adaptation where necessary (e.g., compliance with FDA, customs, local labor laws).
• Benchmark with leading local and global FMCG warehouses to incorporate best practices.
• Lead warehouse KAIZEN events, pilot and implement new technologies (e.g., WMS, warehouse robotics, barcode scanning, RFID, value stream mapping).
• Lead training initiatives, living documents, and change management for warehouse teams to achieve consistent adherence to processes.
• Define KPIs and its measuring mechanism (e.g., on-time dispatch, order accuracy, warehouse productivity, inventory discrepancies, order cycle time).
• Review performance data to identify and implement process improvement opportunities, leveraging lean principles, root-cause analysis, and warehouse automation-ready tools.
• Partner with regional and global colleagues across Manufacturing, Planning, Demand, IT (WMS/TMS), Procurement, Finance, and Quality to ensure process integration.
• Act as the local escalation point for process deviations, warehouse audits, and compliance incidents.
• Conduct regular process audits and readiness checks, ensuring readiness for internal and external quality/audit inspections.
• Maintain clear documentation, training logs, and process change records aligned to global standards.

Qualifications:

1. 1. Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or a related field. Master's degree (MBA, SCM) is an advantage but not required.
2. 2. With 5-8 years in a regional or global role involving Warehouse process design, standardization, and continuous improvement; with exposure to end-to-end warehouse operations (inbound to outbound)
3. 3. With strong cross-functional leadership skills
4. 4. Must be willing to report onsite at least four (4) days per week in Ortigas, Pasig, with one (1) work-from-home day weekly.